Customer service is tricky. Shoppers don’t like to be pounced upon the minute they walk into a store. But they also want someone to be there the minute they want or need something.
(The customer is) Not Always Right (NotAlwaysRight.com)
People expect good service but few are willing to give it.
Quotation from Robert Gately
Anyone involved directly with the public knows just how hard it is to please customers. A good business makes sure its top executives spend at least some time directly serving the customer, or have some frequent involvement at the sharp end of the pencil. Best wishes
I checked the link – and smiled at the stories.
I wouldn’t last long in customer service. I do not suffer fools gladly – nor verbal abuse. But I am a very polite customer – until pushed to my limit.
In my experience, the customer is usually wrong.
Nicely done
pun
The funny thing about customer service is that there are people who just don’t get the fact that if your a total ass then you are not going to get good customer service. In fact most people in that job will then go out of their way to insure you get some really horrible service. So why these people act like that is beyond me. When i worked those jobs back in the day i was sure to get my revenge on you if you were a total jerkoff and got in my face. It just doesn’t pay to nasty to people you need help from. I mean it should be basic logic but for some reason these people think they can look down on you for having a job like that. BIG mistake.
What size shirt does a 40 year old man wear?
I don’t think I could deal with customers.
Most customers are demanding and rude (in my exp) and no one in retail gets paid enough to put up with that kind of crap. Being polite is a lesson that is no longer taught in schools to our shame.
LOL … as children we didn’t use the chicken legs but the pork legs when we
asked the butcher this question
Seraphine: Reminds me of Southwest Airline’s now-retired founder and CEO Herb Kelleher who stated in the book “Nuts” (the story of Southwest) that “the customer is not always right”. I had the pleasure of meeting Herb and he was funny and cool! Also, I’m a leg man. So maybe The Univese led me to this post!
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I think that the customer is always right idea is very American. I’m many countries, customers are usually a bother.
Love the sexy teeshirt!
In France, customers are kings, but as the French say, the kings were all killed anyway, so…