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October 25th, 2007

Sorry for the Troubles…

My webhosting service made an unannounced 24-hour “system maintenance” yesterday.
When they came back online, all of EncoreSeraphine’s comics were gone, deleted.
I called them, and some half-intelligible guy named Bryce told me “We didn’t do it”
which is silly because they did. Then he chastised me for not “backing up” which is
very strange because I thought that was something my hosting provider would do
automatically. *Logic and computers never have an easy alliance.*
I now have to repair the damage BlueHost did.
Meanwhile, does anyone have a recommendation for a hosting service that does
everything right? BlueHost sucks. I hope to be back up tomorrow with a new comic.

15 Responses to “Sorry for the Troubles…”

  1. dandellion Kimban Says:

    *stares in disbelief
    They erased all?
    They haven’t back-uped?
    Gallows are too good for some people.

  2. Romeika Says:

    Oh i don’t really know about a good hosting service, wish i could help. I have tryed to check your blog yesterday but it wasn’t working and now this other problem. Hope it comes back to normal soon! kiss.

  3. Eidur Says:

    ouch this sucks…
    I can only send you mu hugs Sera… I know how you feel…

  4. Carolina Lange Says:

    I don’t know anything about hosting services, sorry. But I wish you good luck with that, That must be terrible!

  5. Asp Grelling Says:

    Thats absolutely awful of them! I use googles Picassa to store my pictures and Blogger for my blog. At least with dedicated storage the pictures should be safe.

  6. gary Says:

    Oh no..

    Do you have the comics anywhere? This is an international crisis and I’ll join you in a class action lawsuit if you launch.

    Seriously, your work is really special and it will be a real loss if the panels can’t be recovered.

    I use blogspot, which is not too sophisticated, but hasn’t lost anything yet. I do keep a copy of my template somewhere just in case. But mine could go and it would be smoke in the wind - yours are jewels.

  7. lindsaylobe Says:

    I also use googles Picassa to store my pictures and Blogger for my blog. I also use Frewebs.

    See
    http://www.blogger.com/tour_start.g
    I suggest you change over to avoid any repeats-it will only take few minutes to set up.
    Best wishes .

  8. lindsaylobe Says:

    Whilst it will take only a few minutes to set up, establishing all of your links to be incorporated into your template may involve some work initially. Best wishes

  9. kalai Says:

    i feel very sorry abot dis Sera. my hugs buddy… i agree with Romeika…. i 2 cant able to c ur post yesterday…. iam sure very soon u will hav a nice solution 4 dis…..

  10. Seraphine Khorana Says:

    It’s all fixed and back up.
    Ther’e a new comic tomorrow.
    Hugs for your words and thoughts.

  11. Seraphine Khorana Says:

    By the way, Kalai, you made the 1,000th post to Encore Seraphine.
    Hugs.

  12. dandellion Kimban Says:

    and please… do you r own back-ups. There is an option in WP to send you packed backup as an e-mail. It doesn’t hurt and istn’t trouble at all to do that every week or two.

  13. Eidur Says:

    *woooooooooooooooooooooooooot* :) :) :)

    p.s.
    I agree with dK, you’re work is too much good to be lost!

  14. dandellion Kimban Says:

    hmmm… now I am not sure… I thought it is in basic installation, but my credits page says there is a plugin for back-up: http://www.ilfilosofo.com/blog/wp-db-backup/

  15. kalai Says:

    feeling very happy friend…. iam sure dat u will have more more post celebration in the future….. hugs…

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